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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D

March 10, 2026

5  out of  5
rating by D
"I’ve had State Farm for over five years, and the quality of service has been excellent. I consistently work with insurance agent Melissa, who always provides amazing service. She communicates clearly, addresses any issues quickly, and even took the time to look for additional discounts when I updated my policy. I highly recommend working with this State Farm office if you’re in the Philly area."
We responded:
"D, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Les Moore’s Team—we are always here to help!"
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Monique McKnight

March 10, 2026

1  out of  5
rating by Monique McKnight
"I was just scammed out of thousands of dollars. Do not deal with this office. Melissa Bennet is the main contact person not Lea Moore and she will take all of your money and have your bills over/past due. I paid my bills three months ahead. I specifically told her exactly what was being paid and how. I paid more than what bill was to cover three additional months. I spoke with Melissa Bennett several times to conduct a phone payment. I notified her specifically my payments were to pay my bills ahead as I was taking a leave of absence from work. Each time to stated “I’m paying in advance because I won’t be working”. We both calculated the amount and I paid. Over the course of three months I paid almost $3,000. Yet i have a past due balance of $400 with notice of cancellation if I don’t pay this month. My car insurance should be paid up until April as to when I would go back to work. Melissa asked my to STILL pay more. I have been with state farm for years and pays my bills in advance with no problems even after adding a new car. This ordeal is making me sick to my stomach. This is not just my car but also my daughter’s. How will i be able to even return back to work with cancelled insurance. This should never happen. RUN FAR FROM MELISAA BENNET AND LES MOORE STATE FARM OFFICE"
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Erika Lee

February 7, 2026

5  out of  5
rating by Erika Lee
"Mrs. Bennett is a true asset to State Farm. She is well-versed in their products and takes the time to explain them in depth, answering all of my questions without hesitation. Her pleasant disposition is why I remain a loyal customer. It is always a pleasure doing business with her."
We responded:
"We appreciate your review, Erika. We are so happy that you had such a wonderful experience with State Farm Agent Les Moore’s Team here in Philadelphia ! "
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Stephanie Hanton

February 6, 2026

5  out of  5
rating by Stephanie Hanton
"I have State Farm as my insurance carrier for multiple purposes (Home, Vehicle, etc.). Every time I have a concern or need, I receive efficient and a satisfactory support. The depth of knowledge that Melissa Bennett (Les Moore's office) has and her ability to communicate with me makes each experience extremely impressive. Her professionalism, attentiveness, and courtesy is over the top! She is definitely an asset to the company and makes handling difficult or stressful situations much easier!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Sandy Lloyd

January 28, 2026

5  out of  5
rating by Sandy Lloyd
"So far so good.Les has been very helpful sharing information about State Farm Ins!"
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Charlotte Morse

December 29, 2025

5  out of  5
rating by Charlotte Morse
"this. post is re:mellisa Bennett...she is MS. STATE FARM. KIND AND KNOWLEDGEABLE. ALWAYS PROFESSIONAL. WE LOVE HER"
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Jessica Torres

December 8, 2025

5  out of  5
rating by Jessica Torres
"Very helpful and thorough when going over policy. Pleasure to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ray Johnson

October 23, 2025

5  out of  5
rating by Ray Johnson
"Great experience as usual I think that I have my own personal agent. At least that’s the feeling I get when I get my agent. Ms Mellisa Bennett a true professional. Always so pleasant and knowledgeable. And just a phone call away my, with State Farm my they insurance needs so simple. Thanks Melissa!!!!!"
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Marvin Baker

September 3, 2025

5  out of  5
rating by Marvin Baker
"My agent Melissa is top notch any I mean anyone looking for insurance auto home or what ever I think you should check out Mellissa@ Les Moore State Farm insurance.. she more than an agent she’s and ear that will listen and help you if she can… thank you so much for being my agent…A gentle soul you are.. for more than 20yrs. You have never changed"
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Alvin Carpenters

August 28, 2025

5  out of  5
rating by Alvin Carpenters
"Ms Bennett has been the best agent you could ever want. She has been my direct contact for years and is the biggest reason I am still with State Farm"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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Jesus Noriega Jr

July 21, 2025

5  out of  5
rating by Jesus Noriega Jr
"Melissa made getting car insurance quick and easy! She was super informative, friendly, and made the whole process stress-free. I highly recommend her to anyone looking for car insurance — she’s great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Pam Noriega

July 8, 2025

5  out of  5
rating by Pam Noriega
"It was such a pleasure speaking with Melissa she provided excellent customer service and a cheaper price I couldn’t be happier in addition she was very patient and explained everything in vivid detail so much so she left me speechless"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Yvonne Coates

June 18, 2025

5  out of  5
rating by Yvonne Coates
"Greetings to all potential customers. In today's climate customer service is almost obsolete but not at this particular State Farm Agency. I have been dealing with Les Moore and Melissa for over 20 plus years and still today I am receiving exceptional service. They always take their time with me in answering any questions I might have about my auto and or home owners insurance. My dad was also a longtime customer before he passed. This Agency is more than just a great neighbor. 😆🙂"
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Carmita Johnson

March 10, 2025

5  out of  5
rating by Carmita Johnson
"I've been a State Farm client for 9 years plus. I have never experienced such great customer service Melissa is amazing always there willing to help. I've spoken to other reps all are nice but Melissa is a gem, and even when busy she will ger back to you helps me will millions of questions which makes a difference. I promise you I've had a few rate increase and wanted to switch but I know i won't have another Melissa so Less Moore is stuck with me because of her she is an true gem and her customer service goes above and beyond the call of duty. Thanks Melissa for all you help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Denise Weathers

February 28, 2025

5  out of  5
rating by Denise Weathers
"I am pleased with the services I received from Les Moore State Farm insurance company. Over 15 years the services are reasonable and the staff etiquette is professional. I do refer my friends and family. Great to have this company for my home and auto insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carolyn

February 18, 2025

5  out of  5
rating by Carolyn
"State Farm, Les Moore,Agent, has been a "generational blessing" to our family. My dad introduced me to State Farm when I purchased my first car over 40 years ago. I have employed them ever since. When I met Les Moore and staff I was impressed. They were thorough, efficient and friendly. Whenever I had to stop by the office, I was never made to feel as though I "interrupted" their day or was ever "rushed" out because they were too busy (as Im sure they were). Les Moore and staff made me feel like family! Whenever he was able, Mr. Moore would come out of his office to speak to clients. During the pandemic I dealt with agent Melissa Bennett who is so knowlegeable! I am always impressed with her ability to listen. That is what's needed since some on the encounters are due to death in the family. She always follow through as well as follow up on your requests. I and my family are very satisfied with the services and with the staff. We would not hesitate to recommend/refer them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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J butler369

February 14, 2025

5  out of  5
rating by J butler369
"State Farm is the best insurance company in the world I've been with them for over just about 30 years. I never had a problem or a complaint and they were truly there when I needed them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Johntel Clark

February 13, 2025

5  out of  5
rating by Johntel Clark
"I have been a client for 8+ years now. They always give great customer service. I primilarly deal with agent Melissa Bennett. Never had an issue, in fact I can lean on Melissa when needed for any insurance related matter."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nicholas P

July 22, 2024

5  out of  5
rating by Nicholas P
"Great staff and service"
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Charles

August 7, 2023

5  out of  5
rating by Charles
"Melissa Benett was simply outstanding . Helped me with my transition, great communication and processed my info promptly. Highly recommend ."
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Jackie Palmer

January 25, 2022

4  out of  5
rating by Jackie Palmer
"I like statefarm; they processed my claim quickly. Money in hand within a few days."
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Damian Sails

February 2, 2021

1  out of  5
rating by Damian Sails
"Canceled my policy without 30 notification . Called them they figured out they had the wrong address. But yet canceled even though it's against the law . Mrs. Bennett was very rude see abt the whole situation. Furthermore they said they would not cancel policy's due to covid that was a lie they canceled mine no worries got insurance from another company the same day. I was calling to pay but Mrs. Bennett and her rudeness and unwillingness to be professional and respectful. Les Moore never returned my phone's calls even before I got cancelled. Don't use this state farm agency."
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Alvena Melton

March 3, 2020

5  out of  5
rating by Alvena Melton
"Very helpful !"
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Beyond Basic

February 8, 2020

5  out of  5
rating by Beyond Basic
"Provide you with great options"
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Edward Johnson

August 13, 2019

5  out of  5
rating by Edward Johnson
"Great place"